Leven Tecnologia headquarters in Porto Alegre, seen from above

Teams and outsourcing

Talk to a specialist

Dedicated teamStaff outsourcingA professional trained by Leven, inside your operationVariable demandLeven team hours planAn hours bank for demand that doesn't fit a projectAfter launchSupport and maintenanceFixes, improvements and monitoring of what's already live
Leven team meeting in a room with a white table

Company

Software and
server infrastructure
since 2018

Two Leven professionals talking

Confidentiality

NDA signed before
any access

Leven professionals working side by side

Method

A team trained in
the Leven method

Formats

Three products, two
ways to hire

  • Price in the proposal
  • Fixed monthly price
  • Every industry
  • Tracked deliveries

Staff outsourcing

Trained by Leven.
Inside your operation.

An allocation model managed by Leven. You define the
profile and the dedication; Leven selects, trains and
follows the professional, with the price in the proposal.

Profiles

Ten profiles. One method.

The same teams that build and support Leven's projects,
available for allocation.

Back-end developer
Full or part time
Front-end developer
Full or part time
Mobile developer
Full or part time
QA
Part time or per project
UI/UX designer
Part time or per project
DevOps and infrastructure
Part time or on call
Cybersecurity
Per project or on call
Project management / PO
Part time
Tier-1 and tier-2 support
Full time or by shift
Full team
Full time

Dev, QA, design and management can be combined into a team for a
whole front.

For decision makers

Technology, HR and finance
in the same contract.

What you hire here isn't software. It's a team, selected and trained
by Leven.

Technology
Profiles trained in the Leven method, with a technical
owner for the account.
HR
Selection, training and follow-up stay with Leven,
under the house rules and method.
Finance
Price in the proposal, based on the profile and dedication
of each allocated professional.

NDAsignedbefore access

+8yearsin business

How allocation works

From profile to follow-up.

You describe the stack, seniority and dedication. Leven presents the professional and the account owner and signs the NDA. Then, periodic follow-up of the allocation.

Profile request#2031

ProfileSenior back-end
StackNode.js · PostgreSQL
DedicationFull time
ConfidentialityNDA signed

Professional presentedday 9 of 15

Illustrative screen. An allocation model managed by Leven; timelines, seniority and replacement terms confirmed in the proposal.

Profiles outside the list can also be proposed.See ways to hire

Leven team hours plan

Leven engineering hours.
To use wherever you need.

A single hours bank for development, design,
infrastructure and support, at a fixed monthly price.
You open the ticket in the dashboard; Leven estimates,
executes and deducts it from the balance.

Simulate: how many hours per month?

40h/mo

8h200h

Suggested tier

Operations

Fixes and improvements at a steady pace, without hiring.
A technical owner follows the account and the balance.

Sample distribution40 h

  • Development24 h
  • Infrastructure6 h
  • Design6 h
  • Support4 h

In the client dashboard

  • Monthly balance and usage by front
  • Tickets with protocol and an owner
  • Estimate approved before execution
  • Traceable history of every logged hour

Illustrative simulation. Packages, balance rules and prices are sized in the proposal, according to each client's operation.

05 /

Ongoing support and maintenance

Live today. Live
in the years ahead.

Fixes, improvements and monitoring of what's already live,
hired as outsourcing or through the hours plan.
Corrective, evolutive and preventive, with SLA by
priority, 24/7 on-call and QA before every release.

Monitoring of critical operations · illustrative image

Leven Support

On call · normal operation

24/7

On call with SLA

A team that knows the
system, on call
all year round.

SLA

Priorities in
contract

Response and resolution
times defined
by severity.

QA

Before
every release

No fix goes live
without passing through
the QA team.

DC

Our own
infrastructure

Leven's data center,
for highly sensitive
operations.

  • Corrective

    Incidents and bugs
    in production.

    Handled by priority, with the root cause
    logged in the ticket.

  • Evolutive

    Continuous improvements.

    Small features and adjustments planned
    in cycles with you.

  • Preventive

    Before it becomes an incident.

    Monitoring, dependency updates
    and security.

Systems we didn't build are welcome too, after a period of reading and documenting the code.

See how to hire

Ways to hire

Three products, one team.

Outsourcing is priced in the proposal; the hours
plan has a fixed monthly price. Ongoing support
is hired through either of the two.

Dedicated teamStaff outsourcing

Staff outsourcing

The Leven team in
your operation.

A professional trained by Leven,
inside your operation. The allocation
is managed by Leven, with a
technical owner for the account.

For whom
Needs technical reinforcement
inside the operation, managed
by Leven.
Pace
Yours. The professional follows your
priorities.
Billing
In the proposal, by profile.
Starts
After the proposal, with the NDA
signed.
See profiles and how it works
Variable demandLeven team hours plan

Leven team hours plan

Engineering
on demand.

An hours bank for demand
that doesn't fit a project, at a
fixed monthly price. Leven estimates,
executes and deducts from the balance.

For whom
Has recurring and varied
demands, without volume for a
fixed team.
Pace
Yours, ticket by ticket.
Estimate approved before
execution.
Billing
Fixed monthly price.
Starts
After sizing the package.
Simulate hours per month
After launchOngoing support and maintenance

Ongoing support and maintenance

Continuous
operation, with SLA.

Fixes, improvements and monitoring
of what's already live, hired
as outsourcing or through the hours
plan, with 24/7 on-call.

For whom
Has a system live and needs it
stable and evolving.
Pace
The contract: priorities, windows and
timelines defined in the SLA.
Billing
As outsourcing or by the hour.
Starts
After the system diagnosis.
See how on-call works

  • NDA before starting

    Confidentiality signed before any
    access.

  • Client dashboard

    Tickets with protocol and traceable
    history.

  • QA before release

    A team that tries to break it before
    your customer finds the bug.

  • Leven training

    Professionals trained in the house
    rules and method.

Terms, minimum periods and prices are defined in the proposal, after the diagnosis.

Over8years

of engineering, under NDA

Quality through process

Trained team

Professionals carefully selected and trained
in Leven's rules and method before they start.

QA team

The QA team hunts for bugs
and tries to break every delivery before it reaches your customer.

LEVEN

Leven team
in operation

Leven selects, trains and follows everyone
who joins your team, under its own rules.

+8 YEARS

Software engineering,
since 2018.

SUPPORT 24/7

The Leven on-call team,
with tickets, protocol and
history in the dashboard.

Why
Leven

Leven started out serving banks,
advisory firms and brokerages. Today it serves
every size and industry, in Brazil and abroad.

From the financial market comes experience with regulators and approvals.
The same process rigor applies to every professional Leven allocates,
to the hours plan and to ongoing support.

See formats

NDA

CONFIDENTIALITY

Confidentiality
agreement before
the first access.

QA

QUALITY

The QA team tries to break the delivery before release:
the bug has to show up in testing.

LEVEN PROCESS

Strict selection, training in the house method and technical
follow-up from the first day of allocation to the end of the contract.

See profiles

SELECTION

A strict method to
choose each professional
before any allocation
in your operation.

TRAINING

Leven's rules and method
before starting, with
technical follow-up
during the contract.

Process rigor at every stage,
from the first briefing to ongoing support.

How it starts
(in stages)

From the first contact to the allocated
professional, Leven runs every stage
with a technical owner.

01

DIAGNOSIS

You describe the operation, the stack, the seniority and the dedication you need. Leven's
team in charge recommends the format: an allocated professional, an hours plan or both
together, when supporting a live system is also part of the conversation.
The proposal brings the price of each format and the NDA is signed before any access.

Software engineering
with rigor and process.

LEVEN

Two people from the development team in front of a monitor

Specialized in software development
and server infrastructure.

Leven Tecnologia started out serving
banks, advisory firms and brokerages in
Brazil. That's where its experience with
regulators and system approval comes
from. For more than 8 years, it has
built and supported software for
companies of every industry and
size, in more than 4 countries, in
Brazil and abroad.

Every professional goes through
Leven's selection and training in
the house rules and method. The QA
team tries to break every delivery.

The same rigor applies to the team
that joins your operation, to the
hours plan and to supporting what
is already live.

SEE THE STAGES

Ongoing support and maintenance

How ongoing support
is hired.

System live,
under support

Support24/7

Dedicated
professional

A professional trained by Leven
looks after the system inside your
operation. It comes as outsourcing,
priced in the proposal by profile
and dedication, and stays under
Leven's management and follow-up.

Hours
plan

Fixes and improvements come from the
same hours bank, at a fixed monthly
price. You open the ticket in the panel,
Leven estimates before executing and
every hour stays in the history, with
protocol and a technical owner.

Price and billing

Fixed price
or priced in
the proposal.

The Leven team hours plan has a fixed monthly price.
Outsourcing is quoted in the proposal, based on
profile and dedication. Ongoing support fits either
format, depending on your operation's volume.

  • Hours plan: fixed monthly price.
  • Outsourcing: priced in the proposal, by profile.
See the plan

Access withNDA

Hours planfixed price.

Leven team
with process rigor

Leven selects each professional on technical criteria and trains them in the house rules and method before any allocation or ticket.

Strict selection

A selection method
for every profile

Training

Leven's rules and method
before day one

QA on release

QA tries to break the delivery
before release

Profiles for
managed allocation

A professional trained
by Leven, inside your
operation.

Development

Price in the proposal

UI and UX design

Price in the proposal

Infrastructure

Price in the proposal

QA and support

Price in the proposal

See profiles

How each format is paid

Outsourcing

Price in the proposal, based
on the profile and dedication
of each professional allocated
under Leven's management.

Hours plan

A fixed price, with an hours
bank for variable demand
that doesn't fit a closed
project.

Confidentiality

The NDA is signed before
any access to the
system, the data and
the code, in
every format.

Ongoing support

Hired as outsourcing
or through the hours plan, based
on the volume of demand.

Three steps to get started

  1. 1

    Profile
    diagnosis

    You describe the stack, seniority and
    dedication. The proposal brings the profile
    and the price.

  2. 2

    Introduction

    Leven presents the profile and
    the account owner, with the NDA
    signed.

  3. 3

    Allocation
    and management

    The professional joins your operation
    and Leven follows the routine and
    the delivery.

  • 24/7

    technical support

    Operator in front of a wall of monitors in a monitoring room

  • QA

    before release

    Developer seen from behind, reviewing code on the monitor

  • +8

    years in business

    Glass corridor of a corporate building

Next step

From briefing to
a fixed proposal.

Tell us what you need. The technical team answers,
with the format, price and timeline.

Next steps

What happens after
you write to us.

  • NowYou tell us what you needOn WhatsApp, by phone or through the briefing on this page.
    No sales meeting.
  • NextA specialist respondsThey reply with the missing questions and send the NDA,
    if you want confidentiality from the start.
  • FinallyA proposal in your handsThe recommended format, profiles or hours plan, with price,
    allocation time and the terms of each format.

Prefer to talk?Call +55 51 97400-4448

Briefing

Tell us what your operation needs.

What you need

Your answers go straight to the technical team. NDA signed before any diagnosis.